Privacy Policy

Effective Date: 03/07/2027
Red Mountain respects your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website or make a purchase.

We may collect the following types of personal information when you visit our website or place an order:

• Full Name
• Contact Information (Email address, Phone number)
• Shipping and Billing Address
• Order Details
• Payment Information (processed securely via third-party payment providers)
• Any information you voluntarily provide through contact forms or direct communication

We use your information to:

• Process and fulfil your orders
• Communicate with you about your order status or customer service queries
• Improve our website and shopping experience
• Send promotional emails (only if you’ve opted in)

We do not sell or share your personal data with third parties for marketing purposes.

We implement strict security measures to protect your information. All sensitive data (such as payment details) is processed securely via trusted third-party payment gateways and is never stored on our servers.

We may use trusted third-party tools (e.g., payment providers or courier services) to process certain aspects of your order. These parties are required to maintain confidentiality and use your data only for the services they provide to us.

• Access the personal information we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing at any time

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this policy or how your information is handled, please contact us:

• 📧 info@red-mountain.co.za
• 📞 021 761 0566